Responsible to keenly monitoring of submission of claims by the staff on daily basis.
Proactively develop and follow up on an appropriate plan of action for pending and ongoing disability claims.
Adheres to established Reception departmental policies and procedures and initiates
action in attending to the patients as per established procedures
Responsible for being courteous and prompt in attending the patient, with the basic idea of
“rendering service with a smile”
Verify all insurance information obtains from the insurance section, and in overall responsible for insurance accurateness and performing related work as required.
Verifies all insurance benefits assigned to the clinic to determine insurance coverage meets the standards as per the company and/or policy
Check and monitor the updating of insurance data base in line with each medical insurance policy.
Ensure all the employees of the Dept. are oriented with Insurance terms & conditions and policy and procedures. Staff training
Maintains departmental records and files, and takes care of departmental equipment
Participates in departmental meetings and related in-service educational programs
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