Technical Support En....
Technical Support Engineer, Engine Yard
Posted on :
15-08-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1427942
- Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues
- Providing ad-hoc, hands-on support on issues raised directly by customers
- Acting as an extension of the customer’s development team to fix issues in the customer’s codebase in addition to those on the EngineYard platform
- Delivering great customer experiences consistently, ensuring that customers want to continue using the EngineYard platform
Employment Type
Remote
Company Industry
Department / Functional Area
Key Skills
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