HOSTESS
HOSTESS
Posted on :
11-07-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1219122
- Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room
- Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge
- Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You
- Uses proper procedures to ensure the accuracy of every order for every guest
- Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter
- Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests needs
- Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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