Customer Support Jobs in Trivandrum

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...

Responsibilities Handle client inquiries and provide timely and accurate responses Assist clients with technical issues and troubleshoot problems Collaborate with cross-functional teams to resolve client issues Maintain a high level of product knowledge to effectively assist More...

What You Won’t Be Doing Specializing in specific products. From L1 agents all the way to the top, our organization provides stellar service to every customer on every product. Deferring to gut feeling and managerial instinct. We are a knowledge-driven organization, and our More...

Address customer issues and resolving them to provide a superior service to our customers both internal and external. Ensuring that the service provided is in line with the specific qualitative or quantitative targets and Key Performance Indicators of the task. Analyse reported inc More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. S More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

System Maintenance and Monitoring:Monitor System Performance: Continuously monitor the performance of SCM and trade finance systems to ensure they operate efficiently and without interruption.Regular Maintenance: Perform regular maintenance tasks including system updates patches and b More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

About the candidate: Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems) Experience with data center M&E equipmen More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Handle inbound and outbound customer calls and emails promptly and professionally. Address customer inquiries, complaints, and issues, providing appropriate solutions and alternatives within the time limits. Keep accurate records of customer interactions, proc More...

About the job Desired Skills and Experience * * 5+ years' experience as a Network Engineer/Administrator or Systems Engineer/Administrator * 1+ years' experience with Azure or other Public Cloud networking * Familiarity with DNS records, network connectivity issues, routin More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

About the candidate: Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems) Experience with data center M&E equipmen More...

About the job Are you looking for a career change with a forward-thinking global organization? We’re on the lookout for Finnish-speaking Technical Support Advisors to join our team in Benalmadena, Malaga. Career growth and personal development We’ll give you all More...

Roles & Responsibilities Job Description : 1. ITIL – Incident/Problem/Change Management 2. SLA – P1/P2/P3/P4 3. Experience on ITSM Tools 4. Working experiences on Asset Management 5. Experience of Operating System install, configure. 6. Should able to resolve issues related to More...

Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordi More...

Responsible for fostering strong relationships with our OTT SVOD and AVOD platform's users, driving engagement, and implementing strategies to retain existing customers. This role is pivotal in creating a positive user experience, increasing user loyalty, and reducing churn thro More...

Provide support to agents, addressing inquiries, resolving issues, and assisting with onboarding and training Offer exceptional customer support by addressing customer inquiries, resolving issues, and ensuring a positive customer experience Assist the finance team in reconciling f More...