Customer Experience Analyst Jobs in UAE

Responsibilities: Consulting with HR managers and other departments to determine HRIS needs. Analyzing HRIS performance metrics and resolving application issues. Documenting processes, identifying HR concerns, and compiling data analysis reports. Performing application upgrades, More...

Responsibilities: Reviewing and analyzing financial statements and reports. Tracking KPIs and preparing financial reports. Assisting with budgeting and monthly close processes. Understanding key business drivers. Assisting project teams with financial guidance. Developing fina More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Leading efforts to counter security breaches and anticipating and reducing the likelihood of future security alerts, incidents, and disasters. Defining, planning, implementing, maintaining, and upgrading security measures, policies, and controls. Writing reports More...

Analyze and assess the financial statements and credit history of existing and potential clients. Review credit applications and perform credit checks. Structure deals and perform risk assessments. Ability to make informed decisions backed by sound assessment. Consult and negoti More...

Responsibilities: Simplify and automate reporting and other data-driven activities; build solutions to have the maximum scale and self-service ability by stakeholders Making and preparing thoughtful and insightful dashboards which are interactive and contribute to the decision mak More...

Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and info More...

Responsibilities: Driving key supporting projects across logistics, finance and buying teams, such as NOS programs, Inbound capacity improvements, among others Ensure best in class data driven approach to reporting, analytics, planning and in season management Re-planning and fo More...

Responsibilities: Collecting and analyzing customer, marketing, and web behavioral data. Testing campaigns, analyzing key metrics, and identifying opportunities to increase campaign performance. Developing and presenting learnings from your analyses, including actionable insights More...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Communication skills- a customer service officer's main skill lies in their ability communicate well with customers from different backgrounds. They can quickly change their approach to the interaction based on the customer's experiences and situations Customer service- the More...

Education: Bachelor s Degree in Computer Science, Information Systems, Engineering or other related field; Or equivalent work experience. Project Management Certification or successful completion of a recognized project management curriculum is advantageous.Minimum Experience and Kn More...

Responsibilities: Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information. Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs. Working with internal dep More...

Responsibilities: Drive data adoption across teams and empower business teams to perform self BI. Draw insights from data and effectively communicate with business users Contribute towards a sophisticated data warehouse while adopting to best coding practices Able to conduct ROI o More...

Responsibilities: Greeting and directing visitors, answering questions, and responding to complaints and requests. Making arrangements for meetings and travel. Performing basic office tasks, such as data entry, answering phones, taking messages, sorting mail, maintaining and upda More...

Simplify and automate reporting and other data-driven activities; build solutions to have the maximum scale and self-service ability by stakeholders Making and preparing thoughtful and insightful dashboards which are interactive and contribute to the decision making Establish gover More...

Responsibilities: Ability to design and describe complex ERP (Finance and Operations) centric solutions on the Microsoft Dynamics 365 platform Need to be able to do configuration, data migration and integration activities from legacy systems to D365 for the current D365 implementati More...