Customer Experience Analyst Jobs in UAE

Position: Customer Service Executive Experience: 2-3 Years Salary: 3500/4000 AED Location: Dubai Education: Graduate Any Specialization Gender & Nationality-Any Job Description: OVERVIEW: The ideal candidate will be the main contact point for any queries and any communicati More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the organizati More...

Analyze and assess the financial statements and credit history of existing and potential clients. Review credit applications and perform credit checks. Structure deals and perform risk assessments. Ability to make informed decisions backed by sound assessment. Consult and negoti More...

Responsibilities: Develop automation scripts to handle and track incidents Provide mitigation for the identified vulnerabilities and assist internal teams to implement the mitigations. Recommend modifications in legal, technical and regulatory areas Conduct periodic vulnerability More...

Data analystsgather and scrutinise data using specialist tools to generate information that helps others make decisions. They will respond to questions about data and look for trends, patterns and anomalies within it. Typical duties include: using specialist tools to extract the d More...

Senior business analysts are toperform the planning and estimation for the requirements specific tasks/activities in a project. They put in efforts to understand the overall purpose and size of the project, stakeholders to work with, methodology.

Defineconfiguration specifications and business analysis requirements Performquality assurance Define reporting and alerting requirements Own and develop relationship with partners, working with them to optimize and enhance our integration Help design, document and maintain syst More...

Responsibilities: Ensure that all safety guidelines are followed strictly at all times and maintain a clean and orderly environment. Conduct laboratory evaluation of samples (oil, fuel, coolant/source water) Operate and implement analytical lab instrumentation. Properly maintain More...

Responsibilities: Performing system analyses on software programs, applications, and web services. Determining system efficiency and functionality by liaising with internal departments and end-users. Reporting to Management and obtaining approval for system development projects. More...

Responsibilities: Investigating user experience design requirements for our suite of digital assets. Developing and conceptualizing a comprehensive UI/UX design strategy for the brand. Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow More...

A customer service manageroversees a team of people who respond to inquiries from prospective, current and past customers. A successful customer service manager uses both technical expertise and interpersonal skills to run a contact center. The person is a manager and a leader.

Exceptional telephone and email support to users. Handling the variety of walk-in requests to the Service Desk in a professional manner. On-site desk side support for the UAE offices Excellent incident management; progressing and monitoring through to resolution. Audio visual supp More...

Create and enforce policies for effective data management Formulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data Devise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspect More...

Maintain a thorough knowledge of the assigned SMBU operating assets (shopping centre’s) vis-a-vis amenities/facilities, stores/locations, mall layout and any on-going / upcoming promotional activities including Information Desk / Booths opening and closing hours and procedures. More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Risk analystsexamine a firm's investment portfolios, including overseas investments, and analyze the risk involved in associated decisions. They use their analytical skills to project potential losses, and make recommendations to limit risk through diversification, currency exch More...

Prepare presentations and reports for the Executive Leadership team. Foster innovation by recommending new brands that meet customers’ demands and trends to ensure an increase in revenue. Support with business modeling and case development. Develop regular business reports a More...

Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and info More...