Contact Center Supervisor Jobs in Dubai
Contact Center Supervisor Jobs in Dubai
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Responsibilities: Identify the client’s requirements and expectations for each event. Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order. Manage all event set-up, tear down, and follow-up processes. Maintain e More...
Responsibilities: Coordinating and developing internal auditing processes. Developing and implementing policies and procedures. Supervising and conducting independent audits. Preparing analysis for departments. Conducting investigations on irregularities and errors. Drafting r More...
Responsibilities: Discussing sales contract details with the banquet sales director and the head chef. Planning the venue layout according to the number of guests and the type of event. Determining the number of table waiters and servers required. Supervising the placement of tabl More...
Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...
Maintain a detailed understanding of existing sales processes and identify areas open to process improvement Implement new processes, educating sales operators and teams on how best to utilize new tools and methods Directly assist teams developing high-value clients Devise high-l More...
Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing othe More...
Responsibilities: Conducting credit checks on new and potential customers. Implementing debt collection policies and regulations of the company. Implementing deadlines for invoicing and payment collection. Monitoring the invoicing and money collection processes.
Responsibilities: Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving fi More...
Responsibilities: Proactively collect feedback or share feedbacks to reportees and responsible for tweaking processes to make them scalable, upskill Lead and execute the process improvement strategies to get operations scaled up. You will be a liaison between the AM and Fleet In-hou More...
Responsibilities Responsible for monitoring and controlling performance and capacity of Third party logistics partners (3PL) under the roof and under the road. Monitor and analyze customer experience and delivery performance Maintain and develop KPIs and SLAs with 3PL. Optimizing More...
Responsibilities: Identify the client’s requirements and expectations for each event. Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order. Manage all event set-up, tear down, and follow-up processes. Maintain More...
Responsibilities: Discussing sales contract details with the banquet sales director and the head chef. Planning the venue layout according to the number of guests and the type of event. Determining the number of table waiters and servers required. Supervising the placement of ta More...
Responsibilities: Analyzing existing computer systems and making recommendations for upgrades and improvements. Developing and overseeing the installation of systems, which include software and hardware. Performing tests and troubleshooting, as well as quality assurance.
Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and poli More...
Responsibilities: Planning and organizing activity programs under the supervision of a manager. Setting up activity equipment such as tables, instruments, electronics, etc. Maintaining and cleaning recreation equipment and facilities. Assisting recreation staff in conducting spo More...
Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...
purchasing strategies. Managing daily purchasing activities, supervising staff, and allocating tasks. Managing supplier relations and negotiating contracts, prices, timelines, etc. Maintaining the supplier database, purchase records, and related documentation.
Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages.
Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing othe More...
Responsibilities: Reading and interpreting blueprints to assess or plan plumbing installations and layouts. Installing, maintaining and repairing plumbing systems and fixtures. Fitting and repairing various household appliances. Cutting, welding and assembling pipes, tubes, fitt More...
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