Contact Center Services Jobs in Dubai

Responsibilities: Provide Meet & Greet service to Jumeirah guests at Dubai and Abu Dhabi Airports for seamless arrival and departure assistance. Ensure effective and efficient guest paging at Jumeirah kiosk/lounge upon guest arrival. Facilitate guest arrival from Jumeirah kios More...

Responsibilities: Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. Manage agents to resolve all queries and provide them with necessary guidance to solve complicated cases Identify various m More...

Responsibilities: Responding to customer callouts and field dispatches. Meeting with the customer to determine the nature of the service or repair. Conducting routine equipment servicing out in the field. Inspecting and troubleshooting equipment failures. Repairing equipment an More...

Responsibilities: You’ll be responsible for driving innovative technology at Dubai Airports, collaborating with service partners for the common goal of providing great exceptional customer service to our passengers through reliable and advanced digital products and services. Y More...

Responsibilities: Delivering the highest level of Customer Service at all customer touch points Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge. Supervising service partners’ activities for the smooth acceptance of passengers. Directing Arriving/Departing More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

Assessing the service needs of clients and linking them to the appropriate resources and providers. Facilitating programs and services, job training, and transportation. Developing a resource directory of local social service agencies and providers for easy access. Assisting client More...

Responsibilities: Transporting clients from airports to hotels and vice versa. Carrying out vehicle maintenance checks. Delivering packages to customers in a timely manner. Picking up office purchases or other administrative needs. Utilizing navigation apps to find the most opt More...

Responsibilities: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any re More...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Verifying and inspecting raw materials, finished products, welding processes, weld qualifications as per drawing, Engineering Bill Of Materials (BOM) and customer’s requirements and industry standards. Controlling identification and traceability mark of product during all stag More...

Responsibilities: Scheduling meetings with clients to discuss their financial needs and goals. Collecting pertinent client information to provide investment options that align with clients' financial situations. Monitoring market conditions to determine how various changes ma More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Leading the team of FSEs and / or In-House services for the sub-region with non-negotiable HSE compliance and integrity. Providing Technical guidance and support to the team members. Planning for technical and personal development of the team members for the fulfillment of business More...

- Respond to all inbound queries and requests from customers via email, WhatsApp, social media, website and telephone - Convert inbound enquiries into assessments or registrations. - Generate customer interest in the services and products by communicating all special offers, promoti More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Ensure adherence to internal policies, processes and procedures for all technical services projects following applicable standards and regulatory requirements. Develop and maintain strong relationships with executives and senior management. Ensure that all tasks a More...

Responsibilities: To establish and review the Hotel’s brief and space allocation requirements. Where appropriate assist with the selection of consultants and professionals for the owner’s development team. Prepare area programmes to assist the owner’s team with th More...

Responsibilities: Developing and sustaining long-standing relationships with company-approved vendors. Meeting with suitable vendors to assess their products, inquire about their services, negotiate pricing, and communicate any product or service-related concerns. Conducting rese More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...