Contact Center Services Jobs in Dubai

An outsource contracting company requires a call center agent. Candidates with fluency in the English language and good knowledge of computers. Asian nationality male & female, salary 2500 to 3000 plus accommodation, and transportation.

Responsibilities: Initiating sales with potential customers over the phone. Asking questions to engage customers and keep the conversation going. Listening to the customers' needs to generate repeat sales. Gathering and documenting customer information, payment methods, purc More...

Responsibilities: Participate effectively in adhoc projects assigned. Maintain, manage and regularly audit all employee information and electronic personnel files. Work on and support key employee life cycle processes, primarily pay services. Input, update and maintain all HR rela More...

Responsibilities: Overseeing general office operation. Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. Coordinating appointments and meetings and managing staff calendars and schedules. Supervising, mentorin More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Designing and building mobile applications for Apple's iOS platform. Collaborating with the design team to define app features. Ensuring quality and performance of the application to specifications. Identifying potential problems and resolving application b More...

Responsibilities: Contributing to the development of marketing strategies. Conducting market research on rival products. Designing and implementing marketing plans for company products. Coordinating with media representatives and sponsors. Working with the sales team to develop More...

Responsibilities: Presents losses and damage by reporting irregularities and informs violators of policy and procedures. Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points. Investigates security breaches, incidents, and oth More...

Responsibilities: Supervise the luggage services, ensuring it is smooth without delays Ensure that complaints are attended to promptly and handled in a professional manner Ensure that all colleagues report for duty punctually and are adhering to the established grooming standards More...

Build and enhance team capabilities by always being up to date with trends in the market and understanding the impact on our clients so that you can help shape their thinking and our success in the market. Work with colleagues in all Middle Eastern offices on client work and interna More...

Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking a More...

Responsibilities: Identifying the role of computers in employees' day-to-day work. Formulating and distributing skills alignment tests to establish a baseline for each employee. Detecting common skills shortages and creating a training plan to address these. Preparing requis More...

Have a business development mindset - with a focus on winning work and building the pipeline for the Accounting Advisory and Structuring product in the Middle East market. They will be able to work independently and as part of a team with a fast pace and a high energy that will trans More...

Responsibilities: Provide helpful feedback and positive communication to motivate contact centre agents to minimize agent attrition rate. Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. Pro More...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Upon check in, registers guest and assigns rooms. Accommodates special requests whenever possible. If needed, assists guests in completing the registration cards. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Verifies t More...

Responsibilities: Manage the allocation of budgets and highlight any deviations in a timely manner. Provide inputs into the GIT annual budget from an application development perspective. Reviews and approves the functional and technical specifications. Acts as point of technical s More...

Responsibilities: Receive HR queries in Arabic, Hebrew, and English via phone, email or other communication channels and log contacts into the shared service case management system. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high More...

Responsibilities: Ensuring cleanliness, tidiness and safety of work environment. Loading and unloading delivery vehicles. Accepting delivery of inventory. Counting and confirming inventory. Inspecting inventory for damage and faults. Communicating errors to relevant parties. More...