1 Read catalogs microfiche viewers or computer displays in order to determine replacement part stock numbers and prices

2 Determine replacement parts required according to inspections of old parts customer requests or customers descriptions of malfunctions

3 Receive and fill telephone orders for parts

4 Fill customer orders from stock

5 Prepare sales slips or sales contracts

6 Receive payment or obtain credit authorization

7 Take inventory of stock

8 Advise customers on substitution or modification of parts when identical replacements are not available

9 Examine returned parts for defects and exchange defective parts or refund money

10 Mark and store parts in stockrooms according to prearranged systems

11 Discuss use and features of various parts based on knowledge of machines or equipment

12 Demonstrate equipment to customers and explain functioning of equipment

13 Place new merchandise on display