وظيفة في دعم أجهزة تكنولوجيا المعلومات في العاصمة

Processing questions and problems from users through a ticketing system Answering queries on blogs and forums as well as social media channels Getting familiarized with the games so you can advise players Getting creative in finding solutions to technical problems and bugs Encou المزيد...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and المزيد...

We are seeking an experienced IT Service Operations Manager to lead and optimize our IT Service Management (ITSM) processes. As the IT Service Operations Manager you will be responsible for ensuring the seamless operation of IT services in alignment with business objectives. Your role المزيد...

Apply your knowledge of Linux desktop, applications, authentication and security Demonstrate your knowledge of TCP/IP and wired & wireless networking on Ubuntu Desktop and Ubuntu Server Act as the technical authority and utilise your experience with popular open source softwar المزيد...

We are looking for a freelance IT Security Developer (independent contractor) that is passionate about developing, testing, and securing systems that are highly performant for our different clients. Your primary responsibilities might vary from: 1) creating software tools and systems المزيد...

We are looking for a freelance IT Security Developer (independent contractor) that is passionate about developing, testing, and securing systems that are highly performant for our different clients. Your primary responsibilities might vary from: 1) creating software tools and systems المزيد...

We are looking for a freelance IT Security Developer (independent contractor) that is passionate about developing, testing, and securing systems that are highly performant for our different clients. Your primary responsibilities might vary from: 1) creating software tools and systems المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

We are looking for a freelance IT Security Developer (independent contractor) that is passionate about developing, testing, and securing systems that are highly performant for our different clients. Your primary responsibilities might vary from: 1) creating software tools and systems المزيد...

We are looking for a freelance IT Security Developer (independent contractor) that is passionate about developing, testing, and securing systems that are highly performant for our different clients. Your primary responsibilities might vary from: 1) creating software tools and systems المزيد...

We are looking for a freelance IT Security Developer (independent contractor) that is passionate about developing, testing, and securing systems that are highly performant for our different clients. Your primary responsibilities might vary from: 1) creating software tools and systems المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo المزيد...

We are looking for a freelance IT Security Developer (independent contractor) that is passionate about developing, testing, and securing systems that are highly performant for our different clients. Your primary responsibilities might vary from: 1) creating software tools and systems المزيد...

We are looking for a freelance IT Security Developer (independent contractor) that is passionate about developing, testing, and securing systems that are highly performant for our different clients. Your primary responsibilities might vary from: 1) creating software tools and systems المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

We are looking for a freelance IT Security Developer (independent contractor) that is passionate about developing, testing, and securing systems that are highly performant for our different clients. Your primary responsibilities might vary from: 1) creating software tools and systems المزيد...