Ticketing Unit Head

Job purpose:

The Ticketing Unit Head leads and manages the smooth daily ticketing and cash control activities within the Company in Abu Dhabi.

Roles & responsibilities:

• Develop unit medium and long terms ticketing goals, methods, policies and standard operating procedures (SOPs) and creates plans as and when needed.
  
• Manages and develops the budget, along with the administrative, resource allocation, legal and financial actions required for the Unit thought the year.
  
• Reviews creation and implementation of new ticket products, new events and new prices coordinating with the required departments to ensure correct promotion are reflected.
  
• Review units progress and status analytical reports on department activities, sales and attendance to provide advice and recommendations for further actions to staff and Sales Manager.
  
• Identifies the system requirements and issues to ensure ticketing processes are performed efficiently and cost effectively, in coordination with IT Department and software developers.
  
• Ensure all members of the team and third-party providers adhere to SOPs and providing regular training.
  
• Supervises the management of cash flow and revenue reconciliation through daily reporting and maintain financial files.
  

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Requirements

• Minimum requirement:
  

  • Bachelor s Degree in marketing, Business Studies or equivalent.
    
  • Master degree (Preferred)
    
  • Experiences as an Ticketing unit Head/Manager in a Museum
    
  • 7 years post graduate experience .
    
  • Fluency in Arabic, English and French