Royal Club Services

Responsibilities:

• Providing supervision and training to all new and existing staff.
• Dealing promptly with all grievances from both staff and club members.
• Issuing verbal warnings and executing all disciplinary action as needed.
• Setting goals for improving the business.
• Screening and coaching all new hires.
• Improving the club's marketing strategy and workshopping ways to increase revenue.
• Organizing team-building events.
• Building loyalty between clients and the club.
• Encouraging feedback for improvement.