RECEPTIONIST
RECEPTIONIST
نُشرت في :
25-11-2022
صاحب العمل نشط
1 وظيفة شاغرة
هذا المنشور غير متاح الآن! ربما يكون قد تم شغل الوظيفة.
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
رقم الوظيفة : 1768532
- Greets patient & visitors, initiate registration process, and provides routine information about his / her working area when necessary.
- Handles phone enquiries from patients and others and communicating through emails.
- Reviews patients registration data for cash and insurance patients
- Counsels patients and families regarding financial issues such as insurance, eligibility for assistance and verifies insurance coverage with insurance companies.
- Records patient billing codes and obtains signatures forms.
- Responds as appropriate to enquiries from patients and coordinates the resolution of related problems.
- Notifying direct supervisor about the presence of distinguished people or from royal family to give special care in their visit.
- Give information and marketing of new services while interacting with patients.
- Clear explanation of invoices, OPD follow up and patient share for insurance cases.
- Handling of patient concerns and raise to direct supervisor for further actions.
- Review doctor’s schedule and clinic arrangement for accurately directing patients.
- Ensure daily closure of cash/credit invoices with main cashier and submitting insurance documents through DMS.
- Ensure all patient concerns are met and they are satisfied from the service rendered.
- Provide extra mile service to ensure high level patient satisfaction.
- Maintain high standard & quality performance to attract more customers.
- Maintain an attractive and charming personality. Considering clean and crisp uniform all the time as well personal hygiene.
- Full knowledge of all information related to hospital services, so as to respond customer inquiries effectively and accurately.
- Should have the ability to self-control when dealing with customers and when they feel angry or irritated.
- Maintain the correct processes of billing related to cash cases and insurance cases as well to avoid any business loss.
- To be aware about policies and procedures as well professional implementing to enrich the patient experience
- Maintain customer service general guidelines as well sequences of service at the reception in his/ her daily routine.
- Maintain Customer Service Dept. guidelines as well agreed Memos related to the daily routine as well be able to professionally implement.
- Ensures quality and patient safety practices are followed.
- Provides or promotes people centered care.
- Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.
نوع التوظيف
دوام كامل
المجال
القسم / المجال المهني
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
