Content Management Specialist

Responsibilities:

Liaising with internal departments, outstations and group companies, in order to update content on the website on behalf of company-wide stakeholders, ensuring accuracy and usefulness on Qatar Airways' digital platforms.

Collaborate and provide support to the product development teams on projects by creating content for all online digital touch points including but not limited to the online booking flow, online check in, flight status, manage booking, profiles and all other transactional pages on the website.

Collaborate with the Design team to develop innovative and creative campaigns and content ideas that are share-worthy and can be hosted on the website as well as promoted on a multitude of E-marketing channels.

Write content in English and / or translate into Arabic for all types of digital channels to support stakeholders around the business with their digital priorities.

Create content for campaigns while personalizing the copy according to the channel and audience using the best practices and guidelines for each specific online channel which adhering to character limitations and ensuring the relevance of the content once used on visuals.

Create and review copy for content marketing and revenue-generating campaigns. Ensure content compliance with the brand communication guidelines and tone of voice.