وظائف خدمة العملاء في الشارقة

الحفاظ على المعرفة المحدثة بخدمات أصول تشغيل AMBU (مركز التسوق)، والمرافق/المرافق، والمتاجر/المواقع، وتخطيط المركز التجاري وأي أنشطة ترويجية مستمرة/قادمة، لضمان الأداء اليومي السلس لمكاتب معلومات خدمة العملاء . ضمان العمليات اليومية السلسة لمكتب معلومات خدمة العملاء تحت إشراف وتوجيه المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor المزيد...

Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and com المزيد...

Cultivate and nurture a positive and engaged community with customers. Respond to comments, questions, and messages across various platforms- online and offline. Manage SAPG brands’ social media presence- scheduling, posting, replying to comments. Gather user feedback and المزيد...

Fluency in both English and Arabic, spoken and written. Strong communication skills in both languages. Ability to effectively communicate with customers in English and Arabic. Proficiency in writing and reading in both English and Arabic. Excellent customer service skills and a المزيد...

تقديم خدمة عملاء ممتازة لعملاء العطور. مساعدة العملاء في اختيار العطور المناسبة بناءً على تفضيلاتهم. معالجة استفسارات العملاء ومخاوفهم في الوقت المناسب وبطريقة احترافية. معالجة طلبات العملاء والتنسيق مع فريق المبيعات. الحفاظ على معرفة شاملة بالعطور المتوفرة وخصائصها. التعامل مع ملاحظا المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

MS Excel/ Outlook Enter updates to currency rates, inventory, material transfers and receiving reports. Key master data updates on products, customers, warehouses, vessels, rebates and contract/pricing Manage the coordination of appropriate staff to respond to pre-sales inquiries المزيد...

Lead the team with a laser focus on delivering an unmatched service experience, ensuring every touchpoint is characterized by speed, accuracy, and solution-oriented approaches. Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical المزيد...

Customer Interaction: Respond promptly to customer inquiries via phone email chat or inperson. Handle and resolve customer complaints providing appropriate solutions and alternatives. Build and maintain strong customer relationships through positive interactions. Product/Service Knowl المزيد...

Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive synergies in customer service delivery. Monitor and analyze key performance metrics, identifying tre المزيد...

. Receiving Client Instructions from Relationship Manager 2. Maintain records of the documents received and submit the same to the Mid Office 3. Liaise with customers to resolve the service issues on behalf of the managers 4. Follow with Mid Office and Operations till the المزيد...

Receiving Client Instructions from Relationship Manager 2. Maintain records of the documents received and submit the same to the Mid Office 3. Liaise with customers to resolve the service issues on behalf of the managers 4. Follow with Mid Office and Operations till th المزيد...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring المزيد...

To effectively manage the appointments for the center on a daily basis ❖ To 100% adhere to the VLCC guidelines for appointment management ❖ To ensure appointments are scheduled / rescheduled & confirmed after referring to appointment planner ❖ To coordinate with Center Head, Slimm المزيد...

Al Muqarram Industry is seeking for Emirati National to join our team. The ideal candidate will work in our sales department to coordinate and execute customer orders. Maintain customer records, using automated ERP systems. Prepares quotation, pro forma invoice and sales orders. Li المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...