Credit Graduate Trainee

Responsibilities:

• Enforce payment terms, follow-up and retrieve customer payments for all invoices while prioritizing in terms of importance and aging
• Resolve all situations pertaining to complaints, disputes, returns and deductions
• Communicate constantly with Credit Supervisor/Manager and Commercial counterparts to inform them of customer credit issues and answer internal requests
• Flag & escalate action on overdue accounts
• Manage the blocking and releasing orders with credit issues or risks
• Generate, monitor and publish aging report on monthly basis and as and when required
• Communicate and counsel credit department policy and procedures to internal parties
• Initiate process improvements
• Report relevant KPIs