صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيWe are seeking Hosts / Hostesses. Hosts are dedicated to delivering exceptional service and genuine hospitality. Hosts take charge in the space and have extensive knowledge of our food and beverage offerings and are peopleoriented charismatic fun and engaging Hosts are the face of the business and vital to ensure each Guest has a memorable experience each and every visit. Hosts report directly to the Reception Manager.
Responsibilities include the following:
Ensure all guests receive an excellent welcome and goodbye delivering personalized experiences for all
Manage all reservations systems to ensure maximum guests can use the facilities
Deliver personalized experience for all guests greeting them by name knowing their likes and ensuring they receive 5 star service throughout their visit
Build and maintain client database
Manage the flow of the day including managing simulator assignments andevents
Ensure opening and closing procedures to ensure the space is properly cleaned and ready for customers
Have an indepth understanding of our simulators and booking to properly handle all customer requests
Take pride and ownership of each Guest s enjoyment and fun at Five Iron Golf
Help to coordinate league payments and team schedules
Ensure a positive customer experience and that all contracted services for events are delivered ultimately driving return business and wordofmouth recommendations
Act as onsite lead during events including greeting event guests preparing the space resolving issues or complaints etc.
Required Qualifications:
Minimum 2 years host and/or hospitality experience required
Upbeat energy and enthusiasm
Positive Cando attitude
Ability to work in a fast paced environment and work with a team
Ability to stand walk and bend for long periods of time
Proficient verbal and oral communication skills
Excellent IT skills able to use all Microsoft office applications and online reservation tools
Able to be proactive and anticipate guest needs
Flexibility to work a variety of working shifts and patterns
دوام كامل