Payments Supervisor

• Facilitate liaison between stakeholders internal & external including Accounting, Data, IT, eCommerce, Retail Stores, Legal and Security to co-ordinate projects and achieve alignment.
• Manage the implementation timelines of new payment methods with the vendor delivery teams.
• Build relationships with payment service partners and maintain operational issue logs through continuous/regular operational review meetings.
• Review and drive fraud rule set-up and liaise with vendor for mitigation.
• Acquire knowledge of various business entities within the group and their working procedures, programs, products, and services to ensure optimum service efficiency can be achieved
• Manage and supervise digital payments operational team