Inflight Retail Officer

Responsibility
• Conduct detailed analysis on in-flight sales revenue data and market information.
• Manage wastage and shrinkage of inflight retail inventory items.
• Perform financial and stock reconciliation of each day's flights.
• Protect the business from revenue loss through fraud.
• Maintenance of inventory, stock release, and reconciliation in flydubai Staff Shop.
• Manage financial and fulfillment activities related to group bookings, charter flights, staff salary deductions, cabin crew float reimbursement and inter-departmental requisitions.
• Proactively identify process and system improvements, working with internal stakeholders and external vendors to develop, test and implement changes with the objective of increased efficiency and productivity.
• Provide weekly analysis and reporting of sales, revenue, wastage, and profitability to senior management.
• Complete inventory management of product related to Inflight Retail and flydubai Staff Shop. This includes maintaining, ordering as well as auditing of inventory levels at bond, float as well as stock in transit.
• Responsible for 24/7 catering hotline, act as the single point of contact for catering and inflight retail decisions after normal office hours.
• Provide support to all internal customers of Inflight Product and engage in Continuous Improvement strategies to ensure best practices in all endeavours of the department.
• Coordinate logistics and shipping for Inflight Retail department, negotiating with external parties including suppliers, forwarders and customs authorities to ensure successful and cost effective receipt of goods.