وظائف مكتب المساعدة والدعم الفني في الفجيرة

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints.

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome/key booklet. Identify and anticipate guest’s needs and assist in any possible way. Take payments from guests on arrival and departure and close المزيد...

Responsibilities: nsure the rota reflects business needs. Establish effective interdepartmental communication, especially with key internal customers, i.e. Housekeeping, Reservations, Maintenance, F&B, Meeting & Events Ensure credit policies are strictly adhered to Ens المزيد...

Responsibilities: Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions Proactively promote all properties and services within the Jumeirah portfolio in a friendly, professional and efficient manner upselling whe المزيد...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s المزيد...

Responsiibilities: . Manage the qualification of UOP’s entities in the customer portal (ENOC, ADNOC, QP,OQ). . Manage the comprehensive UOP ME ISC activities which covers: . Availability of product, Logistics, Shipping coordination . Customer Document requirement and coordin المزيد...

Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Trai المزيد...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g المزيد...

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal dat المزيد...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities المزيد...

Responsibilities: Prepare daily revenue reports and circulate them to the relevant stakeholders and departments (Reservations, Sales and Marketing, Finance) in order to keep them informed of revenue performance and raise any gaps in revenue Perform Rate Loading in all the relevant المزيد...

Responsibilities: Provide helpful feedback and positive communication to motivate contact centre agents to minimize agent attrition rate. Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i المزيد...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that m المزيد...

The main responsibility of SharePoint developers iscustom development. They create custom experiences at various levels: Solutions. SharePoint experts create intranets, portals, document management systems, contract management systems, learning management systems, ticketing and help المزيد...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assista المزيد...

Responsibilities: Assisting the director with planning and implementing strategies. Monitoring progress towards objectives. Assisting the director with projects and initiatives by completing assigned tasks. Monitoring activities assigned to other staff members. Building and mai المزيد...