Technical SME وظائف في Expand Cart ي الجيزة, مصر | Jobs-Id 363302
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Technical SME

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Technical SME

Expand Cart

back_arrow

Technical SME

Expand Cart

Technical SME

Expand Cart - الجيزة - مصر

خبرة : 1 Year
قابل للتفاوض
1

خبرة : 1 Year
قابل للتفاوض
1
منذ بضعة أيام

الوصف الوظيفي

رقم الوظيفة : 363302

About the Job

  • Handle escalations
  • maintain service level
  • Act as team leader
  • deliver training sessions
  • Receive inbound chats, calls, and emails for prospective customers.
  • Handles customer inquiries in a courteous and professional manner.
  • Provide technical software support and nontechnical responsive and competent telephone support.
  • Ensure that all customer issues are resolved at the first instance, refer or escalate to seniors staff as a secondary solution to maintain customer satisfaction.

Job Requirements

  • Availability to work in rotational shifts
  • leadership skills
  • excellent commination skills
  • Bachelor Degree Any Major.
  • excellent English spoken and written
  • previous experience as team leader
  • Experience 2-5 years in customer service supporting E-commerce - Technical Support.
  • Technical Skills: HTML-CSS. preferable
  • Good to have: JavaScript. preferable
  • Soft Skills: Active - Smart - Problem Solver - flexible - Time management.
  • Language Skills: Very good level of English writing and reading.

المهارات الرئيسية


عن الشركة

لم يذكر

لم يذكر

ExpandCart is the largest e-commerce platform in the Middle East. Our environment encourages innovation and we always use the latest technologies to provide our clients with cutting edge solutions.