Proven Arabia

Job ResponsibilitiesResponsible for performing production administrative duties in and outside the office. Responsible for collecting and delivering documents from and to clients ensure that packages or messages are delivered in a time efficient manner.Display serviceoriented mentalit المزيد...

Key ResponsibilitiesAct as a single point of contact for casesPrioritize cases based on severity while ensuring SLAs are met.Own track troubleshoot & and resolve cases relating to software & and hardware challenges across all LogRhythm products.Document and track incident prog المزيد...

Key ResponsibilitiesRespond to userreported issues in adherence to established Service Level AgreementsTriage customer reported issues and respond to them via ticketing system phone or remote sessionsPerform advanced troubleshooting at the application level and OS level using your kno المزيد...