الضيافة وظائف الدوحة

Job Summary Responsible for providing consistently high-levels of customer service to all restaurant guests by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials. Job Roles & Responsibilities Take orders from customers and ensure these are given to the appropriate person to execute. Serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner. Be continually aware of, and maintain, the highest standards of personal hygiene and dress. أقل

Achieving or exceeding upsell and add-on’s sales goals Reduce cancellations by responding to cancellation requests Free-up Market Managers from upsells and cancellations to focus their time solely on new customer acquisition Surface content for the support team for the resource of videos and knowledgebase articles. Provide a feedback conduit for qualitative customer satisfaction and unmet needs. Collaborate with the referrals team to identify potential ambassadors Collaborate with the support team to feedback and create tickets for properties Be a sales authority on marketplace apps Defending Guestmeter value proposition by building importance and increasing the average number of OTA channels utilized by properties أقل

Specific Responsibilities: 1. Demonstrate knowledge and application of Client Hospitality mission, vision, and values. 2. Assist in planning, directing and coordinating the activities of the “Operational Excellence” team. Monitor the set goals and targets for performance indicators and take necessary action to ensure achievement of long-term operational plans. 3. Confer with other department heads regarding technical and administrative Operational matters to enhance standards of patient and visitors care. Assist in planning and writing of tenders and RFPs. 4. Monitor the KPl’s and performance figures throughout the year. 5. Review process and give improvement recommendations. 6. Produce accurate and relevant reports as required in the Company format. 7. Review work schedules of staff members within the Operations department. 8. Review and approve staff appraisals and performance ratings within the responsibilities. 9. Supervise the preparation of manuals, standard operation procedures and guidelines covering all phases of departmental operations for use by employees. 10. In agreement with the Assistant Executive Director and institute improvement projects using the agreed Company framework أقل

Job Description Demonstrate a thorough understanding of the local hotel market, follow upcoming trends and direct competition analysis Portfolio performance reviews advising on - renovations, expansions, redevelopment, potential acquisitions and disposals when required Improve promotional and marketing plan including pricing Reviewing pre-opening budgets and phases Financial analysis and profit and loss responsibilities Review operating submissions by operators Monthly performance reviews of operators and discuss strategies to improve performance Prepare and present powerpoints on performance to senior stakeholders Capital project tracking and liaison with design and construction teams The Successful Applicant 10 years experience in luxury hotel industry with last 3 years as a GM/ Director or Resident Manager Bachelors degree in relevant field 2 years Asset management experience Strong project management skills and understanding of the entire hotel life cycle أقل

Job Summary Responsible for providing consistent high-levels of customer service to all restaurant guests by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials. Job Roles & Responsibilities Principal Accountabilities Takes orders from customers and ensure these are given to the appropriate person to execute. Serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner. Be continually aware of, and maintain, the highest standards of personal hygiene and dress. Practice good customer relations and attend to customer complaints / queries satisfactorily Additional Job Roles & Responsibilities 1. Open and close shifts according to server checklist. 2. Delivers food from kitchen to the guest ensuring accuracy and timeliness. 3. Ensures quality standards in service implementation. 4. Complies with the standards set for practices to ensure food safety. 5. Takes orders accurately from the customer and suggests promoted items in applying up-selling steps as per guidelines. 6. Set tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair 7. Follow the company cash handling procedures and ensures that customers are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the restaurant. 8. Actively use up selling techniques to exceed guest expectations and increase revenue 9. Complies with the grooming, hygiene, safety and sanitation standards at all times. 10. Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests 11. Collects feedback from guests, handle their complaints and report them to the leaders. 12. Maintain a good and professional communication with colleagues and leaders. 13. Attends and participates in all briefings and trainings. 14. Performs assigned schedule and duties. أقل

Specific Responsibilities: 1. Demonstrate knowledge and application of Client Hospitality mission, vision, and values. 2. Assist in planning, directing and coordinating the activities of the “Operational Excellence” team. Monitor the set goals and targets for performance indicators and take necessary action to ensure achievement of long-term operational plans. 3. Confer with other department heads regarding technical and administrative Operational matters to enhance standards of patient and visitors care. Assist in planning and writing of tenders and RFPs. 4. Monitor the KPl’s and performance figures throughout the year. 5. Review process and give improvement recommendations. 6. Produce accurate and relevant reports as required in the Company format. 7. Review work schedules of staff members within the Operations department. 8. Review and approve staff appraisals and performance ratings within the responsibilities. 9. Supervise the preparation of manuals, standard operation procedures and guidelines covering all phases of departmental operations for use by employees. 10. In agreement with the Assistant Executive Director and institute improvement projects using the agreed Company framework أقل

Job Summery The Director role within Hospitality Services of Client is responsible for the delivery of the Hospitality strategic plan, directing and overseeing operational demands of all activities of the respective department. Assistant Executive Director Support Services Hospitals Health Facilities Development Government Entities Other Finical and Non finical departments Contractors and Vendors Accountabilities: 1. Demonstrate knowledge and application of Hospitality mission, vision, and values. 2. Plan and direct all activities of the department, to ensure high quality service to Hospital patients, visitors and employees. 3. Establish departmental regulations and procedures to ensure consistency in standards and performance throughout all Hospitality entities whilst providing conformance with approved Hospitality guidelines, expectations and relevant legislation in the State of Qatar, 4. Set goals, targets for performance indicators, monitor performance of staff and contractors and take necessary action. 5. Manage contractual arrangements required for the department, including the preparation of accurate scopes of service, reviewing contractual information for relevancy and requirements, and setting plans for the auditing of contractual performance as well as evaluating performance improvement plans أقل

Responsible for providing consistent high-levels of customer service to all restaurant guests by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials.Takes orders from customers and ensure these are given to the appropriate. أقل

Job Summary Responsible for providing consistent high-levels of customer service to all restaurant guests by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials. Job Responsibilities 1 Principal Accountabilities Takes orders from customers and ensure these are given to the appropriate person to execute. Serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner. Be continually aware of, and maintain, the highest standards of personal hygiene and dress. Practice good customer relations and attend to customer complaints / queries satisfactorily أقل

Job Summary Responsible for providing consistent high-levels of customer service to all restaurant guests by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials. Job Responsibilities 1 Principal Accountabilities Takes orders from customers and ensure these are given to the appropriate person to execute. Serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner. Be continually aware of, and maintain, the highest standards of personal hygiene and dress. Practice good customer relations and attend to customer complaints / queries satisfactorily Job Responsibilities 2 1.Open and close shifts according to server checklist. 2.Delivers food from kitchen to the guest ensuring accuracy and timeliness. 3.Ensures quality standards in service implementation. 4.Complies with the standards set for practices to ensure food safety. 5.Takes orders accurately from the customer and suggests promoted items in applying up-selling steps as per guidelines. 6.Set tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair 7.Follow the company cash handling procedures and ensures that customers are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the restaurant. 8.Actively use up selling techniques to exceed guest expectations and increase revenue 9.Complies with the grooming, hygiene, safety and sanitation standards at all times. 10.Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests 11.Collects feedback from guests, handle their complaints and report them to the leaders. 12.Maintain a good and professional communication with colleagues and leaders. 13.Attends and participates in all briefings and trainings. 14.Performs assigned schedule and duties. أقل