وظائف إدارة مركز الاتصال في الكويت - الشواغر Drjobs.ae - Aug 2021

25359+ إدارة مركز الاتصال وظائف في الكويت

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الكويت الكويت إدارة مركز الاتصال

<p>Admin Coordinator / Call Center:</p> <ul> <li>Fluent in English language</li> <li>Minimum 1 year of experience in a relevant field (coordinator or call center experience)</li> <li>Well-organized and detail oriented.</li> <li>Very good in customer service</li> </ul> <p></p> ...

Posted Few days ago Key Skills : Not Mentioned

<p>Answer incoming calls and respond to customer’s emails</p> <p> Management and resolve customer complaints</p> <p> Sell products and place customer orders in the computer system</p> <p> Identify and escalate issues to supervisors</p> <p> Provide product and service information to custome ...

Posted Few days ago Key Skills : Not Mentioned
Experience1 Year
Salary Negotiable
Location

<ul> <li>Determines requirements by working with customers.</li> <li>Answers inquiries by clarifying desired information by researching, locating, and providing information.</li> <li>Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing ...

Posted Few days ago Key Skills : Not Mentioned

<p>Answer incoming calls and respond to customer’s emails</p> <p> Management and resolve customer complaints</p> <p> Sell products and place customer orders in the computer system</p> <p> Identify and escalate issues to supervisors</p> <p> Provide product and service information to custome ...

Posted Few days ago Key Skills : Not Mentioned
Experience2 Years
Salary KWD 0 - 5,000
Location

<ul> <li>High School Diploma or equivalent.</li> <li>More education or experience may be preferred.</li> <li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li> <li>Understanding of company products, services, and policies.< ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Follow the formal procedures for developing and increasing productivity in call center Follow up with customers whenever necessary</li> <li>Provide high quality service to aware customers with the company products and services</li> <li>Communicate with customers by telephone, e-mail and ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>IC agent must know how to handle & communicate with the all type of customers with the same level. </li> <li>IC agent must cope with stressed, angry and confused customers or callers. He must know how to deal with tasks like call backs, disconnects, call transfers, messages and holds. ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Answer incoming calls and respond to customer’s emails</li> <li>Management and resolve customer complaints</li> <li>Sell products and place customer orders in the computer system</li> <li>Identify and escalate issues to supervisors</li> <li>Provide product and service information ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Answer incoming<strong>calls</strong>and respond to customer's emails.</li> <li>Management and resolve customer complaints.</li> <li>Sell products and place customer orders in the computer system.</li> <li>Identify and escalate issues to supervisors.</li> <li>Provide product and se ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Answering calls of customers in a professional manner; for their needs, complaints, or other issues with products or services.</li> </ul> <p></p> <ul> <li>Responding efficiently and accurately to customers, explaining possible suggestions, and ensuring that customers feel supported and ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Comply with staffing schedules and break allowances</li> <li>Provide customers with accurate information at all times</li> <li>Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time</li> <li>Create complaint ticke ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Manage large amounts of inbound and outbound calls in a timely manner</li> <li>Follow communication “scripts” when handling different topics</li> <li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li> <li ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Answer incoming calls and respond to customer’s emails</li> <li>Management and resolve customer complaints</li> <li>Sell products and place customer orders in the computer system</li> <li>Identify and escalate issues to supervisors</li> <li>Provide product and service information ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Obtains client information by answering telephone calls; interviewing clients; verifying information.</li> <li>Determines eligibility by comparing client information to requirements.</li> <li>Establishes policies by entering client information; confirming pricing.</li> <li>Informs clien ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Experience in customer service with a minimum of four years</li> <li>Manage large amounts of call in a timely manner</li> <li>Follow communication scats to seize upsetting and crossing selling opportunities</li> <li>Engaging with customers and diffuse and rectify complaints</li> <li>Co ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Answerincoming calls and respond to customer’semails</li> <li>Management and resolve customercomplaints</li> <li>Sell products and place customerorders in the computer system</li> <li>Identify andescalate issues to supervisors</li> <li>Provide productand service information to cu ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li> Experience in phone sales</li> <li> Experience in Customer Service</li> <li> Experience in Automotive sales ( preferred)</li> <li> Fluent in Arabic & English</li> <li> Mastering the Kuwaiti Accent</li> <li> Computer and system knowledge</li> <li> responsible and work under press ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Answer incomingcalls and respond to customer’s emails</li> <li>Management and resolve customer complaints</li> <li>Sell products and place customer orders in the computersystem</li> <li>Identify and escalate issues tosupervisors</li> <li>Provide product and serviceinformation to ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Comply with staffing schedules and break allowances</li> <li>Provide customers with accurate information at all times</li> <li>Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time</li> <li>Create complaint ticke ...

Posted Few days ago Key Skills : Not Mentioned

<ul> <li>Take inbound calls and handle/solve customer queries and issues.</li> <li>Transfer the inbound call to supervisor when it’s required.</li> <li>Handle calls in line with Call Centre protocols and ensure a high level of customer satisfaction.</li> <li>Ensure data is entered correctl ...

Posted Few days ago Key Skills : Not Mentioned