Airline Customer Contact Centre Agent Jobs in UAE

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Coordinate and manage the implementation of CRM systems and processes. Collaborate with cross-functional teams to gather and analyze customer data for insights and improvements. Create and distribute reports and dashboards to track key metrics and performance indicators. Train an More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Effectively troubleshoot and resolve customer issues with a proactive and solution-oriented approach. Maintain a deep understanding of company products, services, and policies to pro More...

Roles and responsibilities The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of More...

Always be dressed in a well-groomed presentable manner Knowing the related section products and product features (Product Knowledge) and basic knowledge about other sections and products Maximize conversion rate Maintaining the stock level in dedicated sections as per the space a More...

Roles and responsibilities A Bachelor's or Master’s Degree in Marketing or a related field is preferred. A proven track record of Work Experience as a Customer Engagement Manager or a similar role in a Luxury Hotel environment. Demonstrated proficiency in Customer Engag More...

Responsibilities: Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence. Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, More...

Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor More...

Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and com More...

Implement approved departmental policies, processes, and procedures. Monitor day-to-day operations of the Employee Care Centre. Oversee the handling of customer-related issues from inception till resolution. Develop applications to record customer concerns promptly and track foll More...

Be a student either pursuing your final year in High School or in your Bachelor's degree Looking for a first professional experience in the field of sales-retail Hold an existing UAE Residence Visa Passport and the sponsor’s must have a minimum 6 months validity (necess More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

We are promoting this job opportunity as provided by a third party, the employer. In case of your interest in this job opportunity and for more details please click on Apply button below, which will take you to the employer's website Sykes and Sitel are now Foundever™ A More...

Support the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service design Participate in ideation of new projects to meet customer needs A More...

Customer Service Officer Be available to work shifts, on weekends and public holidays as per the roster Strong communication skills Customer service orientation Minimum High School Certificat

Follow Majid Al Futtaim Entertainment's service steps to deliver a consistent high level of service to all guests Follow Majid Al Futtaim Entertainment's cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift Utilis More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposin More...