Account Support Specialist Jobs in UAE

Providing 1st and 2nd line technical support on the products; answering support queries. Visiting customer sites to troubleshoot problems that can t be fixed remotely.Active participant in the customer support center, work with customers to provide a wide variety of technical issues More...

Coordinate with hiring managers to identify staffing needs Determine selection criteria Source potential candidates through online channels (e.g. social platforms and professional networks) Plan interview and selection procedures, including screening calls, assessments and in-per More...

Attends or make customer calls and provide accurate, satisfactory answers to their queries and concerns.Guide callers through troubleshooting, navigating the company site or using the products or services.Anticipates customer needs by constantly evaluating the nature of frequent inqui More...

Responsibilities: Manage key customer relationships, prospecting, and pipeline for your assigned territory New customer planning by cold calling Up and cross management on existing customer base Collaborate with Channel, Marketing, Business Development and other functions on k More...

Leading clients' campaign advertising strategies. Managing creative teams. Briefing designers and copywriters. Developing and nurturing client relationships. Keeping projects on time and within budget. Setting objectives for creative teams. Conducting performance evaluatio More...

About Us: Based in Dubai, with reach in Qatar, Bahrain, Kuwait, KSA, Oman, MindToSite is the leading e-Commerce service venture created by seasoned entrepreneurs, with a mission to change how the people think about buying and selling and trading their products.Since it's launch back i More...

A key account manager's main role is toretain top customers and nurture those key relationships over time. Ideally, they become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit.

Responsibilities: Following up on leads and winning new clients. Developing and implementing strategic plans to manage and grow accounts. Retaining clients and building strong, trusting relationships. Understanding client needs and identifying new business opportunities within y More...

Responsibilities: Developing and sustaining solid relationships with key clients that bring in the most income for the company. Addressing and resolving key clients’ complaints. Acting as the main point of contact between key clients and internal teams. Supervising the acc More...

Negotiate contract agreements for products and services. Assess contractor performance to identify the need for amendments of existing contracts. Prepare and edit contracts between the company and potential clients. Handle breach of contracts in a timely manner. Serve as the mai More...

Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and sy More...

Log all the incidents and requests in the Service Desk system Initiate systems and network troubleshooting and monitoring, and replace defective components as needed Install and configure specified software packages such as operating systems, business applications and other office More...

Managing day-to-day operations. Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards. Assisting with the implementation of new processes and procedures. Identifying ways to improve customer experiences. Ordering supplies and More...

Creating, implementing, and evaluating all human resource department policies, procedures, and structures. Managing health and life insurance programs. Designing and implementing effective training and development plans. Performing quarterly and annual employee performance review More...

Responsibilities: Define strategies to deliver best-in-class customer experience while delivering profitable growth in the retail category Develop knowledge of supply/ demand trends and success drivers of your category Establish relationships and negotiate agreements/deals with l More...

Responsibilities: The ideal candidate should be able to work in a cross functional, fast-paced environment; has strong analytical skills, program management skills, communication skills, and ability to drive automation. Handle stressful situations, maintain composure, and communicat More...

As an SEO specialist you'llidentify strategies, techniques and tactics to increase the number of visitors to a website and obtain a high-ranking placement in the results page of search engines. By generating more leads for the business you'll open up new opportunities for dr More...

Responsibilities Facilitate issue identification and analysis Investigate and resolve technical issues Track requests resolution Provide technical training Build relationships with customers Test products & software Develop and share knowledge

IT specialistsprovide direct support to users across the organization. This can include helping set up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices.

Responsibilities: Keeping up-to-date with alterations to immigration laws. Meeting with prospective and extant clients to gauge which services they require. Providing clients with all pertinent documentation. Assisting clients with the completion of paperwork, and ensuring that More...